Removing an app

Manage → Apps → Uninstall on the app's card. You can also uninstall from inside the app's own screen.

The confirmation says:

"Uninstall {app}? It loses access to this store immediately."

"Immediately" is literal: the install is re-read on every API call, so a token the app is holding stops working on its next call. There is no expiry window to wait out.

If the app has placed blocks on your pages

The dialog lists them first:

"This app places {n} blocks on your pages; uninstalling deletes them:"

with the affected pages named.

This is the part to read properly. A block an app contributes is a reference to that app, not a copy of its markup sitting in your page. The app goes and the block goes with it — and where it stood, your page has a gap.

If it is a significant piece of a page, prepare the replacement before uninstalling rather than looking afterwards.

The app's data

Some apps store values on your store — star ratings, specifications, badges — and your pages display them.

Uninstalling stops that data resolving immediately and deletes nothing.

Those are two halves, and the second matters:

Nothing breaks. Every element bound to one of the app's values falls back to the text it was authored with — not to an empty gap. A page never breaks because an app left.

Reinstalling brings it all back, with no action from anyone. The data was there the whole time, simply not resolving while the app was away.

The data is retained indefinitely, and you can purge it explicitly if you want it gone. That is your decision, not a timer's.

Disabling instead of removing

A disabled install resolves nothing either, exactly as an uninstalled one does — but switching it back on restores everything at once.

If you only want an app to stop for a while, disabling is the gentler option: no blocks are deleted from your pages.

When you cannot uninstall

"You do not have permission to uninstall apps on this store."

Your role is not sufficient. Ask an admin or the store's owner.

When an app stops without you removing it

Three reasons a working app suddenly stops:

The developer withdrew a version. Withdrawal is deliberately asymmetric: nobody new can land on that version, but every store already running it keeps running it. Pulling a live block out from under your page would be a worse cure than the disease.

The app was suspended. That behaves like an uninstall as far as blocks are concerned.

The role of whoever installed it was reduced. The app does not disappear, but it loses access — usually showing up as a feature that stops working rather than a clear message. See What you are granting.

Published pages do not change straight away

Removing an app affects the content you are editing. Published pages keep what they have until the next publish — the same rule as global sections.

So after removing an app that placed blocks, republish so the live storefront matches what you see in the editor.